Privacy Policy
Last Updated:18th December 2025
Grand Panache (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://grandpanache.mclghana.com or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Reservation or booking details
Any information you voluntarily provide through forms or communications
b. Non-Personal Information
Browser type
Device information
IP address
Pages visited and usage patterns
This data helps us improve our website and services.
2. How We Use Your Information
We use the information collected to:
Process reservations, bookings, or inquiries
Communicate with you regarding services or updates
Improve our website, services, and customer experience
Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve functionality. You can choose to disable cookies through your browser settings, though some features may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only:
With trusted service providers assisting in website operations
When required by law or legal process
To protect our rights, safety, or property
All third parties are required to maintain confidentiality.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Under applicable data protection laws, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent where applicable
Object to certain processing activities
Requests can be made via our contact details on the website.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Governing Law
This Privacy Policy is governed by the laws of the Republic of Ghana, including the Data Protection Act, 2012 (Act 843).
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us through the information provided on our website.